biz-attach from looksoftware

Solution Overview
biz-attach provides CRM-like functionality to integrate business applications with other sources of information like documents, emails and spreadsheets.

For example, let's assume your legacy ERP system supports the customer maintenance and inquiry process, but it does not allow the business user to view and maintain other customer-related information that may be stored in documents, emails or spreadsheets. When the business user reviews the outstanding balance information stored in the ERP application, biz-attach allows related information from non-structured data sources (such as spreadsheets detailing the agreed payment schedule) to be accessible directly from the ERP function.

biz-attach includes the following functions:

• Define business entity types like Customers, Products, Partners and Warehouses etc.
• Define attachment types like email, documents and spreadsheets
• Links business entities to attachments

biz-attach is designed to provide a unified view of information from iSeries applications together with non-iSeries platforms.

Industry View
Talking about enterprise integration and process fusion, Daryl Plummer from Gartner, comments, “Most system integration as we know it to-date has really focused on transactional processes and data. For fusion, that needs to be extended to other types of systems,” for example, Plummer says, "systems that handle documents, calendars
and e-mail. Similarly, information integration isn't just about aggregating or otherwise pooling information. It requires not just that we link the systems, but also that we provide ways to begin to link the different types of information.” Daryl Plummer is Group Vice President with Gartner.
(Source: Enterprise Systems - Beyond Utility Computing: Gartner's Vision for Data Center Integration)

Vendor Details
company: looksoftware
website: www.looksoftware.com

Availability: Global

For further information contact info@looksoftware.com