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Our dynamic, 'on-the-fly' solutions, newlook, centric and soarchitect, help organisations rapidly reuse, extend, integrate and web-enable their existing IT investments into the world of composite applications.

Web Services integration with a host based logistics application

Requirement

  • Host based logistics application supports large scale distribution requirements for international
    transportation company.
  • The accuracy of the address database significantly impacts customer service and profitability.
  • Improving address accuracy by 5% for a 20,000 record address database will reduce failed deliveries by an estimated 15%.

Solution

  • Use centric to integrate the logistics application with an external Web Service.
    • Web Service uses reverse address lookup using a telephone number.
    • Accesses government maintained database for address retrieval and verification.
  • Existing business process.
    • Requires the business user to manually enter and maintain address information.
    • Incorrect addresses were usually detected when the actual delivery or pickup occurred.
  • centric integrates the address maintenance function with the Web Service in real-time.
    • The Web Service retrieves the associated address.
    • A 10 line centric script defines and consumes the Web Service.

Benefits

  • External verification of all addresses in real-time.
  • Reduced data entry requirements and errors.
  • Improved customer service.
  • Reduced delivery failures.
  • Fast and low risk implementation not requiring changes to the host application
  • Improved bottom line!

 
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