Recession is the right time to reuse!
If ever there was a right time to raise efficiency and cut enterprise costs, it's when economic times are tough!

In recessionary times more organizations look to reap the benefits of modernization, rather than redevelop or replace, because modernization projects require significantly less funding, can be implemented quickly, are less risky and deliver cost savings and faster ROI than the alternatives.

Modernization provides the opportunity to automate manual tasks, streamline business processes, improve efficiency and exploit multichannel. View the video NOW.

"300% productivity improvement for customer service agents, reducing typical customer inquiries from 6 minutes to 2 minutes and reducing call centre costs by $100k annually.”

“...enormous savings by not having to re-skill staff, re-write applications, project manage the development and then handle the difficult task of swapping out the old for the new.”

“We’ve measured a 40% reduction in average call time, which means a positive return on investment within 4 months.” Read more.

Announcing snap for Oracle's JDE World and Infor's BPCS
Most organizations with IBM back-end ERP applications, like Oracle's JDE World, have invested heavily to ensure their customized application truly fits their business needs. Most World customers are satisfied with application functionality and the IBM System i platform. They need to integrate their World business rules with new technologies, devices and platforms but have concluded that it is just not a good business decision to “throw the baby out with the bath water”! Not to mention the inherent risks, costs, business disruption and slow time to value required to rewrite or replace the customized functionality.

So looksoftware has utilized its reuse tools to develop snap for Oracle's JDE World! Learn more.

Register here in your time-zone for our webcast:
'snap your IBM ERP applications into any other application!'

Ready for 9?
We invest a lot of time working with emerging technologies to find the ones that will make a difference to our customers' and partners' success. Windows Presentation Foundation (WPF) is a great example – its a lot more than a new UI widget – it's generated a lot of excitement across our senior research, development and product management staff.

Yes, 9.0 includes new functionality you’ve asked for, but we think our completely new WPF interface takes the looksoftware user experience to a completely new level.

You can register your interest here for Version 9 beta access.

What’s New in V9 here.

New release of version 8 available
The Nov 11 release of version 8 is now available for download from the partner and customer section of our website. The 8.0.6.15119 release contains additional features and fixes and since the previous July 19 release

(All existing partners and customers should have their login details for our website. Request your login.)

Integrating with Document Management applications
Today, more modernization projects focus on improving integration rather than refacing, because easier integration of your back-end applications with other applications can reduce costs, due to more efficient processes. Here’s a practical example of integrating the i back-end application with a document management application, DocPath, to provide an adhoc printing capability – no changes to the back-end application required!

snap your IBM ERP applications into any other application!
Most organizations with IBM back-end ERP applications, like Oracle's JDE World, need to integrate with new technologies, devices and platforms, without the need to rewrite or replace!

This webcast includes:
- A live demonstration connecting Oracle's JDE World to leading front-end applications
- Real life customer experience - learn why a JDE customer chose snap as their strategic modernization solution
- Examples of integrating other ERPs including BPCS with Outlook

Register NOW for the webcast in your time-zone:

USA - Nov 18, 12.00noon EST
Europe - Nov 19, 11.00am GMT
Asia Pacific - Nov 25, 3.30pm Australian EST

Infinity Resources reduced costs and enhanced the customer experience!
Infinity Resources, Inc. (IRI) is a recognized leader in direct marketing and direct commerce managed services. Their existing workflow had been in place since the original 5250 application was built. As their business has grown to serve more different groups of customers, each with their own unique needs, the application forced their staff to follow the same rigid workflow for every group of customers, regardless of whether it was necessary or not. They needed a more flexible workflow to improve productivity and eliminate the frustration their customer care staff were experiencing.

looksoftware tools and project resources were used to define the required role-based workflows for each customer type, without needing to change IRI's back-end business rules. Read more

Annual American Conference 2009
looksoftware’s 2009 American Annual Conference is scheduled from April 22-24 in Reno, Nevada (which is also the venue for the COMMON Annual Meeting the following week).

Why Attend ?
	Learn how to deliver rapid cost savings from practical integration examples.
	Learn about the latest trends in the marketplace and looksoftware’s business and product plans.
	Learn about plans for Version 10 including a sneak preview demonstration
	New hands-on workshops: Version 9 tips and tricks New navigation models and examples with Smartnav Delivering Outlook, Notes, Google front-ends for your RPG back-ends, using snap. Reusing your existing applications and moving to SOA
	Learn first-hand from successful Partner and Customer experiences through their presentations and demonstrations.
	As always there will be breakout sessions aimed at improving partner success as well as basic and advanced technical sessions and the chance to arrange one-on-one meetings with looksoftware staff.
	COMMON 2009, is being held at Grand Sierra Resort immediately following our conference, so if you’ve never attended the COMMON Expo reception, come along as our guest.

REGISTER NOW!

	Date	Country	Event
	Feb 11-13, 2009	USA	Quest West Conference - San Diego, CA.
	April 26-30, 2009	USA	COMMON Annual Meeting - Reno, NV.
	May 3-7, 2009	USA	COLLABORATE 09 - Orlando, FL.

Whenever you need help, you'll get it faster if you direct your questions as follows:

TOPIC
	Sales assistance	sales@looksoftware.com
	Maintenance and license codes	license@looksoftware.com
	Technical questions	support@looksoftware.com
	Customer Service	customerservice@looksoftware.com